Shipping Information

ShedShedz Wooden Kitset Garden Sheds Australia | Shipping, Delivery and Returns:

SheShedz uses a range of freight company’s to get the product to your location as economical and carefully as possible.
* For all country and remote areas we will happily freight to you, please contact us if you have any queries.
Collection from our depot in New South Wales is available or if you wish to arrange your own transport.

Delivery

Important, you must read, understand and agree to receive the delivery cost quoted for your state.

  • Delivery of sheds requires somebody must be home.
  • Kitset shed is delivered on a large truck, so it must be able to get down your driveway as close as possible to delivery point where you want it stored until construction.

Freight costs for our standard 9m2 Star Cabin

NEW SOUTH WALES $100.00
ACT $100.00
VICTORIA $250.00
QUEENSLAND $350.00
SOUTH AUSTRALIA $350.00
TASMANIA $600.00
WESTERN AUSTRALIA $1000.00

Price include GST.  On occasion in some rural or remote areas where the freight service is limited or minimal, freight costs may incur an additional charge or purchaser may be required to collect from a central freight hub.

Do I have to sign for my order? Yes, a signature is required for all deliveries.

Are prices on your website shown in AU dollars? All prices on www.sheshedz.com.au are available in AU dollars this includes shipping charges.

What happens if I received my order damaged?  Please contact ask@sheshedz.com.au with a photo of the damage and await further communication. We will do our best to remedy this for you. Please check the load promptly on arrival for any breakages.  Store the shed in dry areas before assembly. We will do our best to remedy this for you.

Home or Commercial Premises.  SheShedz can deliver to either a Home or Commercial address, however commercial is preferred option.

Are prices on your website shown in AU dollars? All prices on www.sheshedz.com.au are available in AU dollars this includes shipping charges. 

Freight Concerns

Sometimes things can go astray or wrong- it happens! We are here to help, in the unlikely event that this occurs, give our great customer service team a call or email ask@sheshedz.com.au with your tracking number and will chase this down with our freight partners, we do the leg work for you to resolve any issues.  If your products arrive in a damaged condition please let us know. If you are signing for the products please note when signing. In all instances of damaged products please take a photograph and send to us along with tracking/reference number to ask@sheshedz.com.au to make this right.

Returns

I’d like to return the item I purchased. How will I do this? If you have changed your mind about an item, as long as it’s unused and in its original packing, you can return it to us for a credit or refund. You will be required to pay any postage costs involved in returning the item to us.

  • Notified within 10 days from order.
  • Return freight is covered by customer
  • If returns are in a state of unacceptable quality due to misuse or not in accordance to manufactures instructions the return could be void.

Our quality control teams do inspect all deliveries to SheShedz to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty or damaged product, please contact us to arrange a free return delivery and replacement or refund.

Contact us on ask@sheshedz.com.au and one of our helpful staff will be in contact.

Menu