Sheshedz Australia

Shipping Information

ShedShedz Wooden Kitset Garden Sheds Australia | Shipping, Delivery and Returns:

SheShedz uses a range of freight company’s to get the product to your location as economical and carefully as possible.

* For all country and remote areas we will happily freight to you, please contact us if you have any queries.

Collection from our depot in New South Wales is available or if you wish to arrange your own transport.

Delivery

Important, you must read, understand and agree to receive the delivery cost quoted for your state.
Sheshedz freight component does not pay for a Hiab to deliver. If you are unable to assist with hand unload and do not have a forklift, please contact for Hiab delivery quote.

  • Delivery of sheds requires somebody must be home and be able to assist with hand unloading the items.
  • Kitset shed is delivered on a large truck, so it must be able to get down your driveway as close as possible to delivery point where you want it stored until construction
  • If you cannot help with hand unloading / or if the truck will not fit down your driveway, you may require a Hiab for delivery, please contact us for a quote.

Freight Costs for Cabins under 10m2

NEW SOUTH WALES $100.00
ACT $100.00
VICTORIA $250.00
QUEENSLAND $350.00
SOUTH AUSTRALIA $350.00
TASMANIA $600.00
WESTERN AUSTRALIA $1000.00

Price include GST and are hand unload with assistance from purchaser.  On occasion in extremely remote areas where the freight service is minimal, freight costs may change or purchaser may be required to collect from a central freight hub.

Please CONTACT US for a freight price on cabins above 10m2

Do I have to sign for my order?Yes, a signature is required for all deliveries.

Home or Commercial Premises.  SheShedz can deliver to either a Home or Commerical address, however commercial is preferred option.

Are prices on your website shown in AU dollars? All prices on www.sheshedz.com.au are available in AU dollars this includes shipping charges.

What happens if I received my order damaged?  Please check the load promptly on arrival for any breakages.  Store the shed in dry areas before assembly. Please contact ask@sheshedz.com.au with a photo of the damage and await further communication. We will do our best to remedy this for you.

How long will it take for my order to arrive?

Upon your order being processed a tracking number will be sent with your invoice/sales confirmation to enable to track the status of your order.

Delivery to any destination in Australia will be by Freight Company. Please allow 10 – 20 business days for delivery. A dispatch email will be sent when the goods are dispatched. We will keep you updated at every step during order fulfillment

Freight Concerns

Sometimes things can go astray or wrong- it happens! We are here to help, in the unlikely event that this occurs, give our great customer service team a call or email ask@sheshedz.com.au with your tracking number and will chase this down with our freight partners, we do the leg work for you to resolve any issues.  If your products arrive in a damaged condition please let us know. If you are signing for the products please note when signing. In all instances of damaged products please take a photograph and send to us along with tracking/reference number to ask@sheshedz.com.au to make this right.

Returns

I’d like to return the item I purchased. How will I do this? If you have changed your mind about an item, as long as it’s unused and in its original packing, you can return it to us for a credit or refund. You will be required to pay any postage costs involved in returning the item to us.

  • Notified within 10 days from order.
  • Return freight is covered by customer
  • If returns are in a state of unacceptable quality due to misuse or not in accordance to manufactures instructions the return could be void.

Our quality control teams do inspect all deliveries to SheShedz to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty or damaged product, please contact us to arrange a free return delivery and replacement or refund.

Contact us on ask@sheshedz.com.au and one of our helpful staff will be in contact.

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